AI can be used to help with competitive analysis during the research stage of the UX process. Through prompts users can compare existing features in market applications and identify direct competitors.
Furthermore by generating a list of common problems with existing products, users can gain insight into potential features that need to be user tested for their applications.
Prompt: What are some common problems with hotel booking applications. Represent in a table
| Problem | Description |
|---|---|
| Complex User Interface | The application has a confusing or cluttered interface, making it difficult for users to navigate and complete bookings. |
| Slow Performance | The application suffers from slow loading times or sluggish performance, leading to frustration and potential abandonment. |
| Lack of Mobile Responsiveness | The application is not optimized for mobile devices, resulting in a poor user experience for users accessing it on smartphones or tablets. |
| Limited Search Filters | The search functionality lacks advanced filters or options, making it challenging for users to find specific hotels based on their preferences. |
| Inaccurate Availability | The application displays incorrect or outdated availability information, leading to booking errors or unavailability of desired rooms. |
| Poor Information Display | Important details about hotels, such as room amenities, pricing, or cancellation policies, are not clearly presented, causing confusion for users. |
| Lack of Trust Signals | The application fails to provide trust signals, such as user reviews, ratings, or secure payment options, which may deter users from completing bookings. |
| Inefficient Booking Process | The booking process is lengthy, requiring users to enter excessive information or navigate through multiple pages, resulting in user drop-offs. |
| Limited Customer Support | The application lacks proper customer support channels or fails to provide timely assistance to users facing issues during the booking process. |
| Poor Integration with Payment Gateways | The application experiences difficulties or errors when integrating with payment gateways, leading to failed transactions or payment processing issues. |
Identifying and addressing these common problems can significantly improve the user experience and conversion rates of hotel booking applications.
Prompt: Name popular hotel booking moblie apps for the Canadian market and list their main features. Represent in a table.
| Mobile App | Main Features |
|---|---|
| Booking.com | Extensive hotel listings, flexible search filters, guest reviews, map view, free cancellation options, deals and discounts, loyalty program. |
| Expedia | Wide selection of hotels, flights, and vacation packages, search filters, guest reviews, real-time trip updates, itinerary management, rewards program. |
| Hotels.com | Extensive hotel choices, price matching guarantee, search filters, guest reviews, rewards program, last-minute deals, flexible cancellation policies. |
| TripAdvisor | Hotel listings, traveler reviews, photos, ratings, search filters, map view, real-time availability, price comparison, travel guides, booking protection. |
| Airbnb | Unique accommodations (homes, apartments), search filters, guest reviews, host profiles, direct communication with hosts, experiences booking option. |
| Agoda | Global hotel inventory, competitive pricing, search filters, guest reviews, real-time availability, special deals, rewards program, 24/7 customer support. |
| Kayak | Compare hotel prices from various sources, search filters, guest reviews, real-time price alerts, itinerary management, flight and car rental options. |
| Trivago | Hotel price comparison, search filters, guest reviews, ratings, map view, deals and discounts, alerts for price drops, direct booking options. |
| Priceline | Name Your Own Price feature, Express Deals, search filters, guest reviews, flexible booking options, discounts, car rental and flight booking integration. |
| Hotwire | Exclusive deals on hotel bookings, search filters, guest reviews, flexible booking options, real-time pricing, discounted rates, car rental integration. |
Prompt: List platforms that have a text based AMA feature
| Platform | Description |
|---|---|
| A social media platform where users can host and participate in AMAs in various communities/subreddits. | |
| Discord | A communication platform primarily used for gaming communities, but also supports AMA-style Q&A sessions. |
| Stack Exchange | A network of question-and-answer websites covering various topics, including AMA-style sessions on certain sites like "Stack Overflow". |
| Quora | A question-and-answer platform where users can participate in AMAs with experts and public figures. |
| While not explicitly designed for AMAs, users can conduct text-based Q&A sessions using hashtags or dedicated threads. | |
| Slack | A popular workplace communication tool that can be used for hosting internal AMAs within organizations. |
| Facebook Groups | Groups on Facebook can organize text-based AMAs within their community. |
| Hacker News | An online community primarily for developers and tech enthusiasts that occasionally features text-based AMAs. |
| Twitch | A live streaming platform where users can interact with streamers through chat, often used for Q&A sessions similar to AMAs. |
Please note that these platforms may have different functionalities and may not be solely dedicated to AMA sessions, but they provide features or opportunities for conducting text-based Q&A sessions in an AMA-like format.
The prompt was revised to learn more about the user based and main features of these applications.
Prompt Add columns for: platform, description, user base, and key features
Here's an updated table with additional columns for user base and key features:
| Platform | Description | User Base | Key Features |
|---|---|---|---|
| A social media platform where users can host and participate in AMAs in various communities/subreddits. | Diverse range of communities and users. | - Upvoting/downvoting system - Ability to ask questions and receive answers in real-time. |
|
| Discord | A communication platform primarily used for gaming communities, but also supports AMA-style Q&A sessions. | Gaming communities, interest-based groups. | - Text and voice chat - Moderation tools - Support for multimedia content. |
| Stack Exchange | A network of question-and-answer websites covering various topics, including AMA-style sessions on certain sites like "Stack Overflow". | Global community of knowledge seekers. | - Reputation-based system - Tagging and categorization - Active community moderation. |
| Quora | A question-and-answer platform where users can participate in AMAs with experts and public figures. | Wide range of users seeking knowledge. | - Expertise-based user reputation - Follow topics and users - Notifications and feed. |
| While not explicitly designed for AMAs, users can conduct text-based Q&A sessions using hashtags or dedicated threads. | Global user base, popular among public figures. | - Hashtags and threads for organizing Q&A - Mention and reply system - Trending topics. |
|
| Slack | A popular workplace communication tool that can be used for hosting internal AMAs within organizations. | Businesses, teams, and communities. | - Channels and threads for focused discussions - File sharing and integration with apps. |
| Facebook Groups | Groups on Facebook can organize text-based AMAs within their community. | Wide range of users and interest groups. | - Group-based discussions - Multimedia sharing - Notifications and event scheduling. |
| Hacker News | An online community primarily for developers and tech enthusiasts that occasionally features text-based AMAs. | Developers, tech enthusiasts. | - User-curated news and discussions - Upvoting system - Text-based commenting. |
| Twitch | A live streaming platform where users can interact with streamers through chat, often used for Q&A sessions similar to AMAs. | Gamers, content creators, live stream viewers. | - Live video streaming - Chat interaction - Emotes and subscriptions. |